Updated: June 11, 2021 Home » The Web » Web Tools, Services, and Resources

Undeniably, Salesforce is the best CRM in the market. Unfortunately, Salesforce is not free, for those with a small business and tight on budget, every penny counts. Salesforce CRM is a leading software system from the Salesforce stable. It enables you to track all customer interactions and information in one place to follow more leads.

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For a small business, Salesforce is often too complex and overpriced for what they need. Here are some good alternatives that provide the main functionalities and benefits of top Salesforce Content Relationship Manager.

↓ 01 – Mautic | Cloud (Paid) | Self-Hosted

Mautic is marketing automation software (email, social, & more). Install on your own website or create a free hosted account. The simple 3-step setup process takes less than 5 minutes and you’ll be ready to reclaim control of your marketing. Mautic began with a single focus. Equality. The Mautic community believes in giving every person the power to understand, manage, and grow their business or organization. Mautic is focused on helping this belief become a reality by getting powerful marketing automation software into the hands of everyone.

• Social Media Marketing – Engage your leads through powerful social media marketing. Listen to your target audience and interact directly with them on their social media platform.
• Leads – Effortlessly track both anonymous and known leads. Mautic provides in-depth and detailed lead tracking including page views, time spent on site, and specific interests. Once you’ve begun tracking, you can nurture those leads with an array of powerful processes and Mautic makes it easy.
• Campaigns – Flexible, easy-to-use campaign management and drip program creation. Build a campaign and define the actions and events your leads will follow. Automate the process of connecting with leads and nurturing them along the sales funnel.
• Forms – Design valuable forms for your campaign to collect information, build lists, give content or market your next webinar with the highly customizable form builder.
• Points – Keep track of your lead’s activity and define point systems based on different actions. These points will allow you to trigger events like the sending of an email based on registration for a webinar.
• Reports – Use the data gathered from each of your campaigns to improve your marketing efforts. Detailed feedback of campaign reports let you improve and perfect your marketing.

↓ 02 – EspoCRM | Self-Hosted

EspoCRM is a free open-source web application that allows you to see, enter and analyze your company’s relationships with customers and partners alike. Lightning fast and easily customizable, this web-based CRM solution will provide you with the tools to understand your consumers’ behavior and cater your products and services specifically to their needs.

Free download SpinOffice CRM SpinOffice CRM for Mac OS X. SpinOffice CRM - Stay connected with your business contacts, collaborate as a team and get your customers, prospects and other stakeholders together with all your communication, activities. Mac-Based CRM Solutions. Several vendors in the market have developed Mac-based CRM solutions, which are built to run natively on the Mac operating system. These systems borrow from the existing infrastructure of a Mac operating system, resulting in a user interface that is similar to the one Apple users are already familiar with. Crm Software Company Software Listing (Downloads/Page2). CRM-Express Free Edition is a free high quality single-user CRM program. ContaxCRM will let you Store, View, Interact and Communicate with your Contacts, Customers, Prospects, Network and Suppliers more Easily and Efficiently than ever before. Mac OS X and Microsoft Dynamics CRM. With the upcoming release of Microsoft Dynamics CRM R8, Dynamics CRM users will now be able to harness the power of the most flexible CRM implementation on web browsers other than Internet Explorer. Google Chrome, Mozilla Firefox, and even Apple's Safari browser will finally be able to work with MS CRM.

• Email Accounts – Automatic archiving emails from personal or group IMAP accounts. Incoming emails automatically get linked to corresponding records.
• Social – Activity Stream. Feed where changes and new additions of followed records are shown.
• Analytics – Reports (available in Advanced Pack). Allow users to see gathered information about business.
• Sales Automation – Leads. Converting Lead to Opportunity/Account/Contact. Opportunities. Potential sales in CRM.

↓ 03 – CiviCRM | Self-Hosted

CiviCRM is an open source CRM built by a community of contributors and supporters, and coordinated by the Core Team. CiviCRM is web-based software used by a diverse range of organisations, particularly not-for-profit organizations (nonprofits and civic sector organizations). CiviCRM offers a complete feature set out of the box and can integrate with your website.

• CiviCRM allows you to own your own CMS.
• Use by itself or integrate into Drupal, WordPress, or Joomla
• Used primarily by nonprofits and organizations
• Supported by thousands of people around the world
• Fully customizable and expandable.

Free Crm Software For Mac

↓ 04 – Vtiger CRM | Cloud (Paid) | Self-Hosted

Vtiger CRM helps you build stronger customer relationships at scale by enabling you to deliver more memorable customer experiences in every interaction across the customer life cycle. Vtiger CRM is award winning software used by more than 100,000 small and medium businesses across 106 countries to run their sales, marketing, and customer service departments.

Vtiger CRM integrates with third-party productivity tools. The open source version integrates with Microsoft Outlook, Office, Exchange, Thunderbird and more. The cloud version also integrates with Gmail, Google Contacts, Calendar and Drive, Office 365, Docusign, Zapier, Accounting systems like Quickbooks, Xero and Tally, Payment systems like PayPal and Authorize.net, Phone systems like Asterisk, Twilio, and Plivo, Email marketing like MailChimp, and more.

↓ 05 – Zoho CRM | Cloud (Free For 3 Users)

Zoho CRM helps you sell smarter, better, faster. Reach out to prospects at the right moment and engage them across every channel. Zoho CRM helps businesses of all sizes close more deals the smarter way. Zoho CRM is an on-demand CRM (Customer Relationship Management) service for managing organization-wide sales, marketing, customer support, and orders.

• Email – Prioritize your emails by sales pipeline, with context and analytics.
• Live chat – Segment your website visitors and increase conversions through live chat.
• Telephony – Make sales calls effective with single click dialling, prompt reminders and call analytics.
• Social media – Capture leads and manage your brand’s social media interactions.

↓ 06 – SuiteCRM | Cloud (Paid) | Self-Hosted

SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM vendors. SuiteCRM delivers actionable insights into customers, boosts conversions, helps increase sales, bolsters customer care and streamlines business operations.

↓ 07 – YetiForce CRM | Cloud (Paid) | Self-Hosted

YetiForce is a Polish product that keeps gaining more and more popularity abroad. Due to its rich and versatile functionalities YetiForce helps companies reach their full potential. The system was originally forked from Vtiger, but because of numerous changes introduced over the span of several years it significantly differs from its predecessor.

Right now all modules available by default in YetiForce are FREE OF CHARGE for everyone. By choosing YetiForce not only do you save money on license fees, but also on modules that are not available for free in other systems.

Apple Crm Software

↓ 08 – Zurmo CRM | Self-Hosted

Zurmo is an open source CRM platform that encompasses sales, marketing automation, and project management software into one solution. Through the use of gamification, Zurmo engages, motivates, and recognizes users. This helps increase user adoption which results in a successful CRM implementation. Zurmo is an Open Source Customer Relationship Management (CRM) application that is mobile, social, and gamified.

Jumsoft has released Relationship 1.1, an update to its Customer Relationship Management (CRM) software for Mac OS X. A free update for registered users, Relationship costs $39.

Relationship helps you collect information about your customers, partners and suppliers. You can organize contacts by groups and Smart Groups, add custom colums and subcolumns, sync contacts with Address Book, manage events, write and send e-mails, manage campaigns for contacts, manage associations, and attach notes to contacts. You can also import tab-delimited files and export contact information as vCards.

New to the 1.1 release is support for Mac OS X v10.5 “Leopard.” also new is support for network collaboration via Bonjour, Apple’s zero-configuration networking technology. Files can also be backed up to .Mac. Bug fixes have been made as well.

System requirements call for Mac OS X v10.4.3 or later.